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DCI comes on top with customer satisfaction

Released on: September 18, 2007, 5:39 am

Press Release Author: Dot Com Infoway

Industry: Computers

Press Release Summary: DCI has come on top of Indian IT companies in delivering
customer satisfaction, once again. This quarter, its achievements in customer
satisfaction was certified by the ISO.

Press Release Body: DCI has come on top of Indian IT companies in delivering
customer satisfaction, once again. This quarter, its achievements in customer
satisfaction was certified by the ISO.

The primary concern of any business is achieving customer satisfaction, which is
possible only through quality customer service. DCI’s well-defined policy on
customer service has enabled it to achieve 100% customer satisfaction.

Top professionals are employed to carry out services to ensure that every need of
the customer is taken care. Team members strive to achieve customer delight by
interacting with the customer, understanding their requirements and goals. Since
customers are given the attention they require, they get a feeling that they are
working with a team that is just an extension of their own office. DCI has put in
place a through customer service process. Follow-up is carried out on services
rendered and customer feedback is implemented to get required results.

Performance measures are used to evaluate team performance at the end of every
project. This enables team managers to judge their performance and do what’s
required to enhance it in forthcoming projects. All projects undertaken are
completed on time and within set budget limits. DCI offers very reasonable rates on
all services.

DCI delivers a multitude of outsourcing services ranging from software development,
web development, search engine marketing, content development, and much more.
Customer care is offered on a 24x 7 basis. This rapidly growing software company has
successfully catered to clients, located across the globe.

Information pertaining to the DCI’s services is available at www.dotcominfoway.com.
This new site is W3C XHTML and CSS validated. Its professional design, easily
navigability and mostly importantly customer friendly style enable visitors to get
details on required on web-related services.


Web Site: http://www.dotcominfoway.com/

Contact Details: Plot No 3, Vaigai Colony II Floor,
Anna Nagar,
Phone No: 91-452-2522257
Email ID: natasharoi@gmail.com

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